AWS Well Architected Review

Terms and Conditions

These Terms and Conditions govern your participation in the Free Cloud Infrastructure Assessment offered by CloudHero, an AWS Advanced Partner. By signing up for this assessment, you agree to comply with these Terms and Conditions.

  1. Eligibility: This offer is open to Digital Native companies, startups, and Small to Medium Businesses (SMBs) currently utilizing or planning to migrate to cloud infrastructure.
  2. AWS Credits: By signing up for the Free Infrastructure Assessment, your company may become eligible for up to $5000 in AWS credits. The disbursement and allocation of these credits are entirely subject to the discretion of Amazon Web Services (AWS).
  3. Funding Conditions: The funding is only available for customer production workloads when a Partner remediates a minimum of 45% of identified High-Risk Issues (HRIs) per workload with a minimum of 20 questions answered across standard Well-Architected pillars. Marking HRIs as “Not Applicable” does not count towards HRI remediation. The customer must have completed the Customer Satisfaction (CSAT) survey. 
  4. Funding Purpose: The funding is intended to incentivize customers to experience the value a Well-Architected review can provide. It is not designed to cover the full cost of remediation engagements.
  5. Responsibility of Credit Allocation: CloudHero is not responsible for the disbursement or allocation of the credits. The decision to apply for credits following each infrastructure assessment is made by CloudHero, in line with the policies of the AWS Well-Architected Partner program.
  6. AWS Discretion: The final decision regarding the value of the allocated credits and the allocation process rests solely with AWS. CloudHero has no control over these decisions.
  7. Detailed Review: To ensure the highest possible level of service and consultation for our customers, we reserve the right to review and evaluate any funding applications in detail. In the case of complex customer environments with multiple workload reviews and funding requests, we may request additional information to validate the appropriate funding level.
  8. No Guarantee of Funding: Funding for Well-Architected HRI remediation engagements is not guaranteed and will be allocated at AWS’s discretion.
  9. Changes to Terms and Conditions: CloudHero reserves the right to modify these Terms and Conditions at any time. We will inform you of any changes by posting the new Terms and Conditions on this page.

Please read these Terms and Conditions carefully before signing up for the Free Cloud Infrastructure Assessment. Please get in touch with us if you have any questions about these Terms and Conditions.

Updated May 19, 2023